Ways of working – Frazer Cooper

An interview tip for selling your story in research and testing

Showcasing your expertise in user testing might be more about quality research versus being lean and therefore could be harder than you might think

3 projects that you will only ever do in UX

If you take it back to something that is easier to articulate and for others to understand than perhaps describing the outcome for UX is far easier than you might think.

If someone asks you to ‘do the UX’ in 2 weeks, run away!

If you are asked to help out with the UX for a couple of weeks mid-project, then they aren’t being asking you to do UX.

Adjusting for an expectation of change

Many don’t like change; it increases risk. Risk means uncertainty which is in direct conflict with the effect of change. How can we initiate conversations that allows UX to move away from specification?

Hey, may be we should stop doing wireframes now?

How can something which is so accessible and so detailed be such a source of such misrepresentation.

4 things you might be doing that means you aren’t really doing UX

If you ever found yourself asking the question when did I last do any actual UX, check that you haven’t fallen into one of the following traps.

Understanding capabilities and aspirations of individuals in a UX team

Evaluating the skills and influence of the UX team is an important part of understanding how best to grow a team and set it up for future success.

In search of ‘Magic moments’ and ‘Pain points’

Ever increasingly with the emergence of devices and experiences, context becomes ever more important. A good experience should benefit a users context and be expressed as a need.

Starting a UX Strategy in Enterprise

It is easier to become user-centred in an organisation that is not constrained by the pressures of maintaining business as usual but you can’t ignore the need to maintain profit.

Category Archives: Ways of working